Introduction
Welcome to Pdfzy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@pdfzy.com.
When you visit our website pdfzy.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").
Information We Collect
A. Personal Information
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.
- Account Data: Name and email address if you create an account.
- Billing Details: If you purchase a premium plan, we collect necessary payment info through secure gateways.
- Contact Info: Any details provided during support requests.
B. Uploaded Files
Files that you upload to our platform are solely used to perform the requested tool action (processing). We do not manually review your files, nor do we use their content for any purpose other than providing the service.
C. Automatically Collected Data
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity but may include device and usage information.
- IP address and browser/device characteristics.
- Operating system and language preferences.
- Referrer URLs and usage patterns on our tools.
How We Use Information
We use personal information collected via our Services for a variety of business purposes described below:
- To provide and maintain our PDF tools
- To improve user experience and interface
- To process payments and subscriptions
- To respond to support requests
- To prevent fraud, abuse, and security risks
- To track analytics and platform performance
File Processing & Storage
At Pdfzy, we understand the sensitivity of your documents. Our infrastructure is designed to be a "pass-through" system.
Security Guarantee
We do NOT store your files permanently. All uploaded files are automatically deleted from our servers after processing.
- Automatic Processing: Your files are processed entirely by automated systems. No human monitors or views your content.
- Temporary Storage: Files are stored in a secure, encrypted temporary cloud environment only for the time necessary to complete the task.
- Auto-Deletion: Files are permanently wiped from our system usually within 1-2 hours of processing.
- Privacy: We never share, sell, or allow access to your uploaded files to any third party.
Third-Party Services
We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. These include:
- Cloud hosting providers (e.g., AWS, Vercel)
- Payment processors (e.g., Stripe)
- Analytics partners (e.g., Google Analytics)
- Advertising partners (e.g., Google AdSense)
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
SSL Encryption
Secure end-to-end data transfer.
Access Control
Strict internal data access protocols.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and download your data.
- The right to request deletion of your account.
- The right to correct inaccurate information.
- The right to withdraw consent at any time.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy. Uploaded files are deleted within hours, while account settings and documents are retained as long as your account is active.
Children’s Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
Changes to Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently.
Contact Us
Questions about this policy?
If you have questions or comments about this policy, you may email us at: